Privacy Policy

Information Collected

When you fill out a quote request or book a 10-yard dumpster or standard porta potty through our site, we collect your name, phone number, email address, and service location. We also record the type of rental you choose, delivery dates, and any special instructions for the job site. If you call our office, we may note the details of your conversation so we can follow up accurately. Payment information such as credit card numbers is processed through a secure third-party gateway and is not stored on our servers. We also gather basic analytics data pages visited and time spent on our website to improve the user experience and ensure our content matches what Coral Springs homeowners and contractors are looking for.

How We Use Data

We use your information to schedule deliveries and pickups for roll-off containers and portable toilets, process payments, and send reminders about upcoming service dates. For example, we may call or text you 24 hours before a dumpster drop-off to confirm access to the job site. We also use your email to send invoices and rental summaries. Your service address helps our drivers plan efficient routes through Coral Springs and surrounding areas. We do not sell, rent, or share your personal data with third parties for marketing purposes. If you request a quote, we may follow up by phone or email to answer questions about dumpster sizes or porta potty servicing schedules. You can ask us to stop contacting you at any time.

Third Party Tools

We rely on a few third-party services to run our business smoothly. Our online booking platform handles quote forms and rental reservations. Payment transactions go through a secure credit card processor that meets PCI compliance standards. We use Google Analytics to understand how visitors use our website which pages are most popular and how long people stay. Each of these services has its own privacy policy governing how they handle your data. We only use tools that agree to keep your information confidential and secure. If you have questions about a specific vendor, email us and we will share the details. You can opt out of Google Analytics by installing the browser add-on available on Google’s site.

Cookies

Our website uses cookies for basic functionality and analytics. Session cookies keep your form selections active while you browse, and persistent cookies remember whether you have seen our cookie notice. We do not use cookies for ad targeting or third-party marketing. Google Analytics sets cookies to help us measure traffic and page performance. You can disable cookies through your browser settings, but some parts of the site like the quote calculator may not work correctly. We do not collect personal information through cookies alone. If you prefer not to be tracked, adjust your browser preferences or use a private browsing window.

Data Retention

We keep customer records as long as needed to provide service and meet legal requirements. Payment records are stored for 7 years to comply with Florida tax laws and business record-keeping standards. Quote inquiries that do not lead to a booking are deleted after 90 days. Rental service details including delivery dates, equipment type, and service addresses remain in our system for the duration of your rental and up to 1 year afterward for warranty or billing questions. If you request deletion of your personal data, we will remove it from our active files within 30 days, unless we are required to keep it by law.

Your Rights and Contact

You have the right to access the personal data we hold about you, ask for corrections, or request deletion. You can also opt out of marketing calls or emails at any time. To exercise these rights, call us at ( or email contact@portapottynearme.com. You may also write to us at 2800 N University Dr, Suite 250, Coral Springs, FL 33065, US. We will respond to your request within 30 days. If you are not satisfied with our response, you may file a complaint with the Florida Department of Agriculture and Consumer Services. This policy may be updated occasionally, and the latest version will always be posted on our website.